Aiterich

Customer access and downloads

Recover access without leaving the front-office journey

Keep the first customer journey inside one Aiterich front-office experience.

Use the same customer-facing route for sign-in, registration, password reset and downloads.

Customer path baseline

Official route: website -> sign in -> downloads / portal

  • Keep customer sign-in, registration and downloads in one front-office journey.
  • Use one account to continue to the customer portal after sign-in.
  • Employee consoles remain available after sign-in but are no longer the customer-facing first screen.

What stays visible

Customer sign-in and registration

Portal access, downloads and account continuation.

Download guidance

Explain why sign-in is needed before controlled file access.

Reset password

No more bare 404 page on the main customer path.

Password reset

Reset password

Enter phone or email, then reset password after receiving the code

Remember your password? Back to login